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OUR PROCESS

A Structured Approach to Workplace Investigations

Although every investigation is unique, most follow a similar process designed to ensure fairness, procedural integrity, and a thorough assessment of the available evidence.

  • 01

    Appointment

    Once retained, the investigator reviews the investigation mandate, confirms the scope of the investigation, and identifies any actual, potential, or perceived conflicts of interest.

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  • 02

    Planning

    The investigator reviews the available documentation, develops an investigation plan, and determines the information required to complete the investigation.

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  • 03

    Interviews

    The investigator interviews the complainant, respondent, witnesses, and any other individuals who may possess relevant information.

    Every participant is provided with a meaningful opportunity to present the information they believe is relevant to the investigation.

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  • 04

    Documentary Evidence

    Relevant documentary evidence is reviewed and assessed together with the information obtained during interviews.

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  • 05

    Evidence Assessment

    All available evidence is considered objectively.

    Information is assessed for reliability, consistency, relevance, and credibility where appropriate.

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  • 06

    Report Preparation

    The investigator prepares an objective report summarizing the evidence considered, the findings reached, and, where appropriate, recommendations consistent with the investigation mandate.

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  • 07

    Investigation Complete

    The completed report is provided to the retaining organization to assist decision-makers in determining appropriate next steps.

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